Terms and Conditions of Use (TOU) and Privacy Policy


Melbourne Concrete Sealing provides the Terms and Conditions of Use (TOU) for our website below. Questions concerning these TOU may be submitted to admin@melbourneconcretesealing.au.

Terms of Use

These Terms and Conditions apply to all services, quotes, and projects provided by Melbourne Concrete Sealing.


Melbourne Concrete Sealing – Terms & Conditions
Business Information

Business Name: Melbourne Concrete Sealing (MCS) & Melbourne Concrete Sealing and Resurfacing

ABN: 84620591962 (ASIC Registered)

Email: admin@melbourneconcretesealing.au

Location: Clyde North, VIC, 3978

Expertise: Second-generation family business with 21 years of industry experience. Featured in the 2026 Prime Exposure National Calendar.







1. Workmanship & Consumer Guarantees
MCS warrants that all preparation and application of our Signature Stunning Melbourne Concrete Sealing and Resurfacing System™ will be performed with due care and skill, strictly adhering to the manufacturer’s Technical Data Sheets (TDS). Our services come with guarantees that cannot be excluded under the Australian Consumer Law. This workmanship warranty covers our application for a period of 12 months from completion.



 2. Material & Product Liability
MCS utilizes premium Australian-made resins and sealers. Please note that MCS is the applicator, not the manufacturer. Any claims regarding material performance, chemical batch consistency, or UV stability must be directed to the product manufacturer. MCS provides no independent warranty for the inherent chemical properties of these materials.



 3. Structural Disclaimer: The "Decorative Skin" Clause
Our resurfacing system is a high-quality decorative "skin" bonded to your concrete. It is an aesthetic finish, not a structural repair or reinforcement system.
Reflective Cracking: Because this coating is bonded to the substrate, it will "mirror" any movement in the underlying slab. MCS is not responsible for cracks that reappear (reflective cracking) due to ground movement, slab settlement, or curing.
Structural Integrity: MCS is a decorative contractor, not a structural engineer. We do not warrant against the concrete slab sinking, shifting, or cracking after our application.



 4. Site Conditions, Prep & Grinding
Concrete Quality: MCS is not liable for coating failures or surface damage caused by poor-quality original concrete, "soft" slabs, or previous contamination.
Grinding & Dust: Mechanical grinding is a standard part of our preparation. While we use dust extraction, MCS is not liable for minor environmental dust or the revelation of slab defects (pitting/spalling) during the grinding process.
Environmental & Third Party: MCS is not liable for damage caused by "acts of nature" (rain, leaves, insects) or third parties (pets, pedestrians, or vehicles) entering the work zone during the curing process.



 5. Underground Services
The customer must notify MCS of any shallow-buried services (pipes/cables) prior to commencement. MCS is not liable for damage to services that do not meet Australian depth standards or were not clearly marked.



 6. Natural Stone & Sealing Disclaimer
Natural stone is a product of nature and subject to variations in color, texture, and porosity. MCS is not liable for "efflorescence" (natural white salt deposits) or "subsurface staining" originating from the soil or bedding sand beneath the stone. Sealers are "stain-resistant," not "stain-proof."



 7. Epoxy & Impermeable Coatings (Moisture)
Epoxy floor success relies on a dry substrate. MCS is not liable for coating failure (bubbling or delamination) caused by "hydrostatic pressure" or moisture vapor transmission originating from beneath the concrete slab.



8. Acceptance of Terms
By booking a site consultation, accepting a quote, or paying a deposit, the Client acknowledges they have read, understood, and agreed to these Master Service Terms.



Website Terms of Use & Privacy 
Questions concerning these terms or our Privacy Policy may be submitted to admin@melbourneconcretesealing.au.
Copyright Notice: All content, including images of our 21-year project history, displayed on this website is protected by copyright laws. Downloading, republication, retransmission, or reproduction of content on this website without written permission from MCS is strictly prohibited.
We collect personal information (name, email, address) only for the purpose of providing quotes and performing requested concrete services. 



Melbourne Concrete Sealing’s Privacy Policy is below. Questions concerning this policy may be submitted to admin@melbourneconcretesealing.au.